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Quick Start for Beginners. apcupsd is a complex piece of software, but most of its complexities are meant for dealing with older hardware and operating systems. · Anyone else got an APC AP9619. Ours is plugged into the back of a SMART UPS 3000. The network light is flashing away, but I can't HyperTerminal or.
Management software. All Smart-UPS units work with APC's proprietary PowerChute software which is available for a variety of operating systems. A free alternative to.
How do I upgrade the firmware on an APC Network Management Card (NMC) or NMC embedded device (Rack PDU, etc)? Issue. You wish to upgrade your Network Management Card's (NMC) firmware or have been instructed to. You have a device such as a Rack PDU, AV unit, or environmental monitoring unit with an embedded NMC that you wish to upgrade.
You had a problem with a previous upgrade attempt and need the instructions in order to correct it. Your device came pre- loaded with the wrong application and you need to load the correct application. Product Line. Web/SNMP Card - AP9. Devices with an embedded Web/SNMP Card include (but are not limited to): Environmental Monitoring Unit 1 (AP9. TH). Network Management Card 1 - AP9. AP9. 61. 8, AP9. 61. Devices with an embedded Network Management Card 1 include (but are not limited to): Metered/Switched Rack PDUs (AP7.
XX, AP7. 9XX), Rack Automatic Transfer Switches (AP7. XX), Environmental Monitoring Units (AP9. AP9. 34. 0, Netbotz 2.
Network Management Card 2 - AP9. CH, AP9. 63. 1/3. CH, AP9. 63. 5/3. CHDevices with an embedded Network Management Card 2 include (but are not limited to): 2. G Metered/Switched Rack PDUs (AP8. XX, AP8. 6XX, AP8. XX, AP8. 9XX), Rack Automatic Transfer Switches (AP4.
How do I upgrade the firmware on an APC Network Management Card (NMC) or NMC embedded device (Rack PDU, etc)? APC UPS, New and Refurbished APC Battery Backup Specialists. UPS Replacement Batteries.
XX), Certain Audio/Video Network Management Enabled products, Smart- UPS Online (SRT). Environment. All serial numbers. All firmware versions (unless otherwise noted)Cause. Users may wish to upgrade their firmware to take advantage of enhancements, bug fixes, or new features. Also, sometimes a firmware upgrade can be interrupted or fail and these instructions can be followed to remedy the problem.
Typically, these upgrades do not require the device the Network Management Card is installed in to be powered down or cause unnecessary downtime. Lastly, downgrades are not typically recommended but the manual methods can also be used to do those in certain circumstances. Note: For users upgrading (or downgrading) their Network Management Card 2 device from v. X. X to v. 6. X. X, please review knowledge base FA1.
Resolution. When upgrading the firmware on your Network Management Card (NMC), you will need to determine which files pertain to your application. Begin by determining what model of NMC you have. AP9. 60. 6 - Web SNMP Management Card. AP9. 61. 7, AP9. 61. AP9. 61. 9 - Network Management Card. AP9. 63. 0, AP9. 63.
AP9. 63. 5 - Network Management Card 2. AP9. 60. 3, AP9. 60. Token Ring Adapter, SNMP adapter - no updates available. These instructions can also be used in devices that have embedded (mini) versions of the above Network Management Cards. If you are interested in upgrading multiple devices at a time, refer to knowledge base FA1. If you have an AP9.
Symmetra PX 2. 50/5. Network Management Card 2 but MUST contact APC Technical Support in order to obtain the correct firmware and special instructions. Next, determine which device you have the Web SNMP/Network Management Card installed in. For example, if you have the Network Management Card installed in a UPS, you need to determine which UPS you have. APC offers several different UPS families.
Some of these families include. Smart UPSMatrix. Symmetra 1 phase (Symmetra, Symmetra Rackmount, Symmetra LX)Symmetra 3 phase (Symmetra PX)Symmetra PX 2. VASilcon**Not supported on the NMC2 platform. Select the correct UPS or device type. Next, go to the Firmware Upgrades - Network Management Card section on the software downloads page.
A link to the software downloads page is below: http: //www. For example, if you have a Smart UPS 7.
SUA7. 50), then you will choose: Network Management Card v. X. X firmware executable for Smart UPS and Matrix w/AP9.
Network Management Card v. X. X firmware executable for Smart UPS w/AP9. Network Management Cards with the SKU of AP9. AP9. 61. 8, or AP9. X and Network Management Card 2 units with the SKU of AP9. AP9. 63. 1 use version 5. X or 6. X firmware.
The correct firmware for each platform must be used and they are not interchangeable. Click on the download link on the right hand side of the page. Proceed through the menus and download the firmware executable. Once you have the firmware downloaded, then you can proceed with the upgrade. Please note, AP9. APC public FTP site here. You will need to download the AOS file and then the appropriate application for your type of device.
There are different ways that you can upload the firmware for each device. Please choose a method that works best for you. Note: For users upgrading (or downgrading) their Network Management Card 2 device from v. X. X to v. 6. X. X, please review knowledge base FA1. If you have an AP9. Symmetra PX 2. 50/5. Network Management Card 2 but MUST contact APC Technical Support in order to obtain the correct firmware and special instructions, PRIOR to following the steps below. Failure to do so may result in unexpected operation of your AP9.
Network Management Card 2. Note: Some USB flash drives are not compatible with the NMC2 devices. Secondly, the flash drive's file system must be FAT, FAT1. FAT3. 2. (NTFS will not work). Obtain the latest firmware files from apc. Please note, USB may not allow for a firmware downgrade. You must use a manual method to accomplish a downgrade. Create a folder on your USB flash drive called apcfirm .
From the latest firmware files that you downloaded, add to the apcfirm folder the binary files for the firmware modules that you would like to upgrade. Some examples of the binary files for the three firmware modules follow: Firmware Module. Binary File APC Boot Monitor apc_hw. APC Operating System (AOS) apc_hw. Application Module apc_hw. Language Pack* sumx_6.
Frde. Deru. Ruit. Ites. Es. lpk. 4. Use a text editor such as Microsoft Notepad to create a file called upload. Ensure that file extensions are visible so that your file does not get named upload. In Windows, this option can be edited in Folder Options- > View- > Hide extensions for known file types within Control Panel. Make sure that option is unselected.) Add to the file a line for each firmware module that you want to upgrade as shown below (replace "XXX" with the version of firmware you will be upgrading to): BM=apc_hw.
XXX. bin. AOS=apc_hw. XXX. bin. APP=apc_hw. XXX. bin. LANG=sumx_XXX_fr. Frde. Deru. Ruit. Ites. Es. lpk. 5. Add the upload. rcf file to the apcfirm folder on the flash drive. Insert the flash drive into the USB port on the NMC2.
Press and release the pinhole Reset button on the NMC2 for the USB upgrade process to begin. This will only reboot the management interface of the NMC2 and not reboot your device/load.) The NMC2 status LED, located on the RJ- 4.
Ethernet jack, will begin to blink amber during this procedure and rotate through a few color flashing patterns while transferring the different files. Note: If you have an AP9. AP9. 63. 5 removable NMC2 UPS Smart. Slot card, you can also remove and re- insert the card into the UPS Smart. Slot, effectively rebooting the NMC2 and beginning the USB upgrade process this way.
Wait for two to five minutes for the upgrade to complete. Remove the flash drive from the USB port and check your firmware version. On a Rack PDU specifically, the LCD display will show the firmware version for three seconds and then will resume normal operation, at which time you can also remove the flash drive.
If you have a Windows computer, you can use the firmware executable to upgrade the firmware. If you have any other type of computer, then you will need to manually upload each firmware file to the Web SNMP/Network Management Card. Go to the XMODEM or Manual sections below for additional instructions. Note: For any firmware downgrades, which are not typically recommended, you will need to choose a new method.
The Wizard will block any downgrades. Unfortunately, loading applications for different devices may also have encounter this block if AOS versions are not the same.*If you have an AP9. Symmetra PX 2. 50/5.